Gaming is entertainment — not anxiety. 99x04 wants you to enjoy every moment, but within your limits. Use our responsible gaming tools to stay in control.
99x04 upholds six strong commitments to responsible gaming
Set your own daily or weekly gaming time limits. When the time is up, the platform will automatically notify you and help you take a break.
Set daily, weekly, or monthly deposit limits in advance. Once the limit is reached, no further deposits can be made — keeping your spending in check.
Set your own break for 7 days, 1 month, or 6 months. During this time your account will be temporarily deactivated and you won't receive any promotional messages.
Age verification is mandatory when registering on 99x04. No one under the age of 18 is permitted to use the platform under any circumstances — this is a rule we never compromise on.
View detailed reports on your gaming patterns, spending, and time played — whenever you want. Staying aware of your own habits is the first step toward responsible gaming.
If something feels wrong, our trained support team is always ready to help — no judgment, just support, in Bangla, in your language.
Responsible gaming means treating gaming as a healthy form of entertainment — enjoyable, but never excessive. At 99x04, responsible gaming isn't just a policy; it's the foundation our platform is built on.
Online gaming is growing rapidly in Bangladesh, with millions of people playing every day for entertainment. But what starts as fun can gradually turn into an addiction — affecting family life, finances, and mental health. 99x04 takes this seriously and actively works to protect every player.
Responsible gaming doesn't mean you can't play. It means knowing when to stop, how much to spend, and making sure gaming doesn't interfere with the rest of your life. At 99x04, we want you to feel good at the end of every session.
99x04's responsible gaming program operates in line with international standards. We work with specialist organizations to prevent gaming addiction and are committed to maintaining a safe environment on our platform.
We don't always realize when gaming has become a problem. Watch for the warning signs below — if several of them apply to you, it may be time to reach out for help.
Spending beyond your budget and feeling regret afterward.
Chasing losses by playing over and over to win back money.
Hiding your gaming from family or friends.
You want to stop playing but find you can't.
Skipping sleep, work, or studies to play.
Feeling restless or irritable when you're unable to play.
Playing with borrowed money or dipping into your savings.
Gaming is affecting your relationships or your work.
If you notice these signs, don't panic. Seeking help isn't a sign of weakness — it takes real courage. The 99x04 support team is always here for you.
99x04 provides a range of effective tools to protect players. These tools can be activated anytime from your account settings — at no extra cost.
Following a few simple responsible gaming practices keeps things fun every time. 99x04's expert team developed these tips based on the experiences of thousands of players.
These simple habits will keep your gaming experience positive every time. Every feature on 99x04 has been designed with responsible gaming in mind.
99x04 is a strict 18+ platform. We are committed to keeping minors away from online gaming. We especially urge adults in the household to stay mindful of internet use at home.
If we discover that a minor has been using our platform, the account will be closed immediately and all transactions will be voided.
Overcoming a gaming problem is entirely possible with the right support. 99x04 is ready to help you find that path. Whether you recognise the signs yourself or a family member is struggling, don't wait — reach out now.
If you answer "yes" to most of the questions below, please seek help.
Spending more than you budgeted on gaming?
Playing again to try to win back what you've lost?
Is gaming causing tension at home?
Are you skipping sleep or work to play?
Do you feel restless or on edge when you're not playing?
Daily Gaming Time Controls
ActiveSet a Monthly Budget
ActiveTake a Temporary Break
ActiveLong-Term Break
ActiveOur responsible gaming team is available around the clock. Talk to us in complete confidence.
Answers to the Most Frequently Asked Questions About Responsible Gaming