99x04's Privacy Policy —
Your Data, Our Responsibility

99x04 (https://99x04.bet) is an internationally licensed online gaming platform trusted by millions of players across Bangladesh. We believe your privacy is a fundamental right — not a privilege. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

This policy applies to all 99x04 services, mobile apps, and websites. By creating an account or using any of our services, you agree to this Privacy Policy.

Our privacy policy is built in compliance with the GDPR (General Data Protection Regulation) and international data protection standards. We review and update this policy regularly as needed.

99x04 only collects information that is genuinely needed to deliver the best gaming experience and keep your account secure. We do not collect anything beyond that.

We also collect certain data automatically — such as how long you've played a game and which device you used to log in. This information is stored entirely anonymously.

99x04 uses the data we collect only to enhance your gaming experience and maintain platform security. We never use your information for unnecessary purposes.

• For account creation, verification, and management.
• To process financial transactions, including deposits and withdrawals.
• To detect and prevent fraud, money laundering, and illegal activities.
• To recommend games and bonuses tailored to your preferences.
• To keep you informed about important updates, security alerts, and promotional offers.
• To provide customer support and technical assistance.
• To meet legal obligations and comply with regulatory requirements.
• To support the implementation of our responsible gaming policy.

99x04 never sells your personal data. In limited circumstances, information may be shared with trusted partners — strictly in your best interest.

• Payment Processors: Approved payment gateways such as bKash and Nagad — used solely to process transactions.
• KYC Partner: Identity verification services — used solely to confirm age and identity.
• Legal Authorities: To comply with court orders or government directives — as required by law.
• Security Partners: Fraud detection services — to keep your account secure.

We have strict data privacy agreements in place with all our partners. They are not permitted to use your information for any other purpose without 99x04's authorization.

99x04 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: To analyze how the site is used — you can turn this off at any time.
• Preference Cookies: To remember your language and settings — optional.
• Marketing Cookies: To show relevant ads — entirely optional and fully under your control.

99x04 uses the latest industry-standard technology to protect your data. Our security team monitors all systems around the clock, 24 hours a day.

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for data at rest.
• Two-factor authentication (2FA) — to secure your account.
• Regular security audits and penetration testing.
• Data access is restricted to authorized personnel only.
• Backups of all sensitive data are stored in secure locations.

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

You have full control over your data at 99x04. You can exercise any of these rights at any time through our support team.

• Right to Access: Request to see what information we hold about you.
• Right to Rectification: Request corrections to any inaccurate information.
• Right to Erasure: Request that your data be deleted under applicable conditions.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You have the right to object to the processing of your data for specific purposes.
• Right to Withdraw Consent: Opt out of marketing communications at any time.

99x04 is strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18. Age verification is carried out at the time of registration.

If we discover that a minor's data has been collected by mistake, the account will be immediately closed and the data deleted.

If you believe a minor is using 99x04, please contact us immediately. We will take prompt action.

The 99x04 platform may include links to third-party game providers and services. These external sites have their own privacy policies, for which 99x04 is not responsible.

• Only the information necessary to operate games is shared with game providers.
• Payment gateways operate under their own security standards.
• Always read the privacy policy of any third-party site before visiting.

We carefully select our partners and establish data protection agreements with them, so your information stays protected at every point.

If you have any questions or concerns about our Privacy Policy, please reach out to our dedicated Privacy Team. We're always happy to assist you in Bengali.

• Email: support@99x04.bet
• Live Chat: Available 24/7
• Response time: typically 24–48 hours
• Last Updated: January 2026